| ASSISTANT MANAGER - IT DEPARTMENT |
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Responsibilities:- |
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Responsible
for software implementation and deployment of one or more of PBAPP's
current critical applications |
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Manage customer's
expectations with regards to team performance, deliverables
and schedules |
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Oversees, lead and
direct the development team |
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Responsible for effectively
coordinating the activities of the team to meet targeted commitments
and deliverables |
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Guide and mentor developers
from technical aspects |
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Must be able to work
in team and handle heavy workload under tight deadlines |
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Requirements:- |
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Degree
in Computer Science or any other IT related discipline and Accredited
by MQA |
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Minimum 10 years
of experience in the field of IT with at least 2 years experience in
managing IT team(s) and planning function |
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Possess effective
skills with hands on experience in project management |
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Technical skills
in Oracle DB, Java, Business Intelligence tools are an added
advantage |
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Must be able
to work under the pressure to meet deadlines |
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Excellent analytical
and problem solving skills |
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Good interpersonal
and communication skills |
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| CUSTOMER
MANAGEMENT ASSISTANT |
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Responsibilities:- |
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Handle
and resolve first level customer complaints and feedback through the
telephone and face-to-face interaction promptly and professionally |
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Ensure
follow up and closure of customer complaints |
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Assign
and update accurate information in the Customer Management System |
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Maintain
cordial and professional relationships with other internal Departments
to ensure customer satisfaction |
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Comply
and adher to the operating procedures, rules and regulations of PBAPP
/ CS Department |
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The
list of responsibilities above is not exhaustive and may be redefined
by
the management at any time |
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Requirements:- |
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Possess
minimum SPM/SPMV or STPM with credit in Bahasa Malaysia and English |
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Good
command of spoken and written English and Bahasa Malaysia is a must.
Additional
language ability is highly welcomed |
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Good
interpersonal skills with ability to interact with customers and people
within the organization |
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Hardworking
and able to work independently to meet deadlines |
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Possess
common sense and able to work in a team |
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Computer
literate and competent in Microsoft office applications |
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Relevant
working experience in customer service, CRM, call center industry will
be an added advantage |
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Willing
to work on shift duty |
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Applicants
should be Malaysian citizens or hold relevant residence status |
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| FINANCE
CLERK |
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Responsibilities:- |
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Checking
and updating revenue accounts |
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Assisting
in the preparations of monthly / yearly finance reports |
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Other
duties related to accounts / finance as assigned by superiors |
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Requirements:- |
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Possess
minimum SPM/MCE or equivalent qualifications (approved by MQA) |
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Candidates
with LCCI Certificate or equivalent would have an added advantage |
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Minimum
3 years related working experience |
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Knowledge
in any Financial System will be an added advantage |
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Computer
literate (Microsoft Office) |
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Able
to work independently with minimum supervision |
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Proficient
in both written and spoken Bahasa Malaysia and English |
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Applicants
should be Malaysian citizens or hold relevant residence status |
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| SECURITY
ASSISTANT |
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Responsibilities:- |
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Assisting
Security Administrative Officer in : |
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Monitoring
the overall safety at PBAPP installations |
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Monitor
and manage security workforce |
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Perform
routine inspections on safety equipments |
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Investigate
complaints and generate reports on theft |
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Prompt
action in times of emergency such as fire, flood, bomb threat, demonstration,
chemical leakages, industrial accidents and minimizing risks that may
cause the
loss of life and properties |
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Coordinate
with other departments with regards to the safety procedures |
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Monitor
the access/movements of employees, contractors, vendors, visitors within
the company’s premises |
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Prepare
reports to the supervisor for recommendations/actions |
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Implement
enforcement on the safety policy and regulations in the company and provide
suggestions to enhance the security level |
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Requirements:- |
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Possess
minimum SPM/MCE or equivalent qualifications (approved by MQA) |
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Minimum
3 years related working experience |
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Computer
literate (Microsoft Office) |
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Able
to work independently with minimum supervision |
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Proficient
in both written and spoken Bahasa Malaysia and English |
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Knowledgeable
in the security system as well possess investigation skills |
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Able
to perform supervisory duties with excellent work ethics |
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Highly
disciplined, committed and able to work in team |
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Understands
ISO procedures |
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Applicants
should be Malaysian citizens or hold relevant residence status |
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| SECURITY
GUARD |
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Requirements:- |
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Must
be a Malaysian citizen |
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Age
between 21 to 35 years old |
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Height
between 160cm to 185cm |
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Weight
at least 52kg and not more than 80kg |
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Possess
minimum SRP/PMR or equivalent qualification as approved by MQA |
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Able
to communicate, read and write in Bahasa Malaysia. Ability to communicate
in English is an added advantage. |
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Possess
basic knowledge in Microsoft Office |
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Possess
basic knowledge in handling CCTV System, File Prevention System and/or
any other
related security systems |
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A
disciplined person with no criminal record and free from drugs |
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Willing
to work on shift with minimum supervision |
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Possess
B2 and D class driving license |
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Priority
will be given to candidates with minimum of 1 year working experience
in security
control field |
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