Vacancy

1) ENGINEER (FACILITIES DEPARTMENT)
 
Responsibilities:

  • Collect, study and analyses data/information in order to propose new project, upgrading work rectification work and maintenance work to ensure it is viable for implementation which will benefit the company
  • Create work planning, scheduling, workforce, suitable work method in order to ensure all works implement can be completed on time and within approved budget
  • Perform quotation evaluation on pricing, materials, plant and manpower based on JKR and PBA standard guidelines prior to recommend for HOD/CEO approval
  • Perform claim evaluation based on actual work done upon submission of complete documentation and report prior to recommend for HOD/CEO approval
  • Carry out design, layout and drawing plan based on standard engineering practice, conceptual requirement, budget and timeframe prior for submission to management approval
  • Establish work specifications, bill of quantities and other supporting documents in order to ensure works can be carried out in a proper method and completed in a timely manner
  • Plan, direct and coordinate with corrective maintenance team / external contractor, carryout site visit and resolves issues pertaining to each defect/work order received
  • Plan, schedule and carryout a proper maintenance and service / inspection to all maintenance tools and machineries
  • Conduct physical inspection and auditing, compile and analyses information in order to plan and carry out preventive and schedule maintenance program
  • Create and establish master schedule for yearly maintenance program
  • Manage and supervise booster pumps, both in treatment plant and distribution system and vehicle preventive maintenance and carry out according to schedule
  • Perform engineering duties in planning, designing, troubleshooting water pump, engine, gear boxes and other mechanical machine
  • Manage and supervise mechanical corrective maintenance such as water pump, gasoline and diesel engine, etc is carried out to specification
  • Manage and supervise mechanical maintenance is consistent with PBAPP QMS certifications, i.e. ISO 9001:2000, ISO 14001:2004 and OHSAS 18001:1999

 

Requirement:

  • Degree in Mechanical Engineering or equivalent qualification (approved by MQA)
  • Registered with the Board of Engineers Malaysia (BEM) as a Graduate Engineer (COMPULSORY)
  • (Please attach a copy of the Registration Certificate with the Application Form)

  • Minimum three (3) years working experience in related positions will be an added advantage
  • Experience in design, operations, preventive maintenance and corrective maintenance of pumps, engines and other Mechanical equipment is an advantage

 

2) CUSTOMER RELATIONS OFFICER (CUSTOMER SERVICE DEPARTMENT)
 
Responsibilities:

  • Greet all customers and provide them with prompt courteous service and assistance
  • Responsible to ensure Customer’s enquiries, complaints and service request are attended promptly in a professional manner via telephone calls or walk-in
  • Responsible in collecting bill payments for PBAPP and joint collection agencies
  • Responsible in the process of counting money or money in transit according to standard operating procedure
  • Resolves service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, getting feedback from superior or other departments, expediting correction or adjustment, following up to ensure resolution within SLA
  • Responsible in coordinating zone meetings and preparation of the minutes within the agreed timeline
  • Responsible for the punctuality of attendance
  • Obtain and evaluate all relevant information to handle payment and service inquiries
  • Responsible for proper housekeeping, filing and conducive working environment
  • Dress according to company policy including uniform, name badge, jackets etc.
  • To perform any other duties assigned by the Superior from time to time

 

Requirement:

  • Diploma in Mass Communication or equivalent qualification (approved by MQA)
  • At least three (3) years working experience in handling customer or in a public/ service related positions is an added advantage
  • Computer literate in Microsoft Office applications
  • Proficient in both written and spoken Bahasa Malaysia and English
  • Must possess good listening skills, good communication and interpersonal skills
  • Possess supervisory, analytical and problem solving skills
  • Positive attitude, highly initiative and able to work independently with minimum supervision
  • High integrity, discreet and able to maintain confidentiality
  • Additional language would be an added advantage
  • Interested candidates are encouraged to APPLY ONLINE together with updated particulars – full personal particulars, qualifications and experience, stating present and expected salary, contact number together with a recent photograph on or before 3 SEPTEMBER 2018.



    Please note that incomplete applications will not be considered. Only shortlisted candidates will be notified.

    *Positions offered is contract for one ( 1 ) year prior to the absorption into permanent posts and subject to job performance.


    Online Application